Refund policy

Return & Exchange Policy

At Rama Jewels, we are committed to delivering premium-quality jewelry with careful quality checks before dispatch.

No Return & No Exchange

All purchases made from Rama Jewels are final. We do not accept returns or exchanges for any products once an order has been placed and delivered.

Please ensure that you carefully review the product description, images, size, color, and specifications before placing your order.

Damaged, Defective, or Incorrect Items

If you receive:

  • A damaged product,

  • A defective product, or

  • An incorrect item,

please contact us within 48 hours of delivery with:

  • Your order number,

  • Clear photos of the product,

  • Photos of the packaging, and

  • An unboxing video (if available).

After verification, we will provide an appropriate resolution, which may include a replacement, repair, or refund where required under applicable law.

Order Cancellation

Orders cannot be cancelled once they have been confirmed or dispatched.

Color & Product Variations

Actual product colors may vary slightly due to lighting, photography, and screen settings. Such minor variations are not considered defects and are not eligible for return or exchange.

Contact Us

If you have any questions regarding your order, please contact our customer support team before placing your purchase. We are happy to assist you in making the right choice.

By placing an order with Rama Jewels, you acknowledge that you have read, understood, and agreed to this Return & Exchange Policy.